Operations: OCC and MCC in Groundbook

01Signing in

Groundbook is the web app for your operation on a computer, in Slovak and in English. It is one for everyone: a club, a school and the owner of a small aircraft work in it too. What each person sees depends on their role in the organisation: manager, team member or read-⁠only.

Someone with the read-⁠only role can read reports but cannot create or resolve them. Only the manager sees usage.

1. Open groundbook.eu in a browser on a computer.
2. Click “Sign in”.
3. Sign in with the same e-⁠mail and password as in the app. If you do not have a password yet, set one with “Forgot password”.
4. After signing in, your organisation's Groundbook opens. At the top are “Today”, “Fleet” and a bell with the report centre.

02Today

Today is the first screen after signing in. At the top is the number of today's records and below it “sealed today”, “open reports” and “aircraft in the organization”.

“Needs attention” gathers what needs a person: reports that block departure, new reports, and records from the last 7 days with the decision “Rejected” or “Re-⁠walk requested”.

Below it are the lists “Today” and “Last 7 days”.

Until the operation has any record, Today shows “First steps”: the app on the phone, “Invite a technician” and the first record. Each step shows whether it is done.

03Fleet

“Fleet” shows every aircraft with its last location and last record. On the right is one state: “blocks departure”, “open report”, “recorded today” or “no record today”.

An aircraft appears with its first walkaround or check in the app.

Under the fleet is “Checklists”: the versions of your organisation's checklist, read-⁠only. Walk-⁠Check uploads the checklist from your procedure.

04Aircraft

Click an aircraft to open its history: all its records and reports in one place.

At the top is the aircraft in 3D. Zones where a report is open are marked.

At an aircraft you can create a “New report for this aircraft”.

05Stations and weather

For an aircraft operator, “Stations” appears in the navigation once at least one record carries an airport code. The server sets the code from the site the app chose during the walkaround: the nearest airport within 3 km. Nothing is guessed from typed text.

“Stations” shows the stations where a record was made in the last 7 days, and a network map. Each station shows the number of records and aircraft and whether anyone recorded there today.

A station's detail has “Today at the station” by aircraft, “Weather at the station” and “Records at the station”. A record with an airport code also has “Weather at the record”.

06The record

Click a record to open its detail. At the top are the aircraft, the location, the time, who recorded it, the state and the seal. Below is the video.

In the copy shown outside the organisation, people in the footage are blurred.

The part “Send” has three ways out: “Record PDF” (the sealed report to download), “Verification link” (a link without sign-⁠in) and “Claim package” (one link to a handover and return pair).

A link from Groundbook is valid for 30 days, at most 90, and includes the PDF. It is shown only once, so copy it straight away with “Copy”.

For a guided check, “Record details” carries the name of the checklist, “Confirmed points” and, by name, “Skipped points”.

07Reports

A report is a message about an aircraft with someone responsible for it and a state: something is wrong and someone has to take it over and resolve it.

A report goes through three states: new, taken over and resolved. The author adds a photo if they have one.

A report that blocks departure is always at the top of the report centre, and shows on Today and in the Fleet too.

1. Click “New report”, or at an aircraft “New report for this aircraft”.
2. Fill in “What is wrong”. At “Does it block departure?” choose yes or no. The photo is optional.
3. Click “Send report”.
4. Take a new report over with “Take over” and close a finished one with “Resolve”.
5. A mistake goes back with “Back to new”, and a resolved report opens again with “Reopen”.

08Decision

The manager of the organisation that owns the thing decides on a record, and for an aircraft that is the operator's. A manager does not decide on their own record when the organisation has another manager; that one judges it.

Everyone else only sees the decision in the part “Decision”.

1. In “Note on the decision” write what and why. For a rejection or a re-⁠walk the note is required.
2. Click “Approved”, “Rejected” or “Re-⁠walk requested”.
3. The decision stays with the record, with who made it and the time.

09What to do about a finding

A record with a finding, a rejected record, a record with a report and a report about an aircraft all have the part “Finding window” in their detail.

The window shows “From”, “To”, “Elapsed”, “Records in between” and “Reports in the window”. It says when the finding could have appeared according to the records.

It does not mean the earlier walkaround ruled the damage out. A re-⁠walk decision is not a finding.

1. Open the report or the record with the finding.
2. Read the “Finding window”: from the aircraft's last sealed record without a report and without a rejection to the finding.
3. Read the aircraft's history: records and reports in one place.
4. Take the report over with “Take over”. If it blocks departure, deal with it first.
5. Write the decision with a note and click “Approved”, “Rejected” or “Re-⁠walk requested”.
6. When needed, send the record to the insurer or the surveyor with “Verification link”. For a handover and return pair, send the “Claim package”.
7. Close the finished report with “Resolve”.